P: Is it allowed to smoke on the ship?
R: No. The only area where it is allowed to smoke is on the Sun Deck of the ship.
P: Are pets allowed aboard?
R: No. Only guide dogs are allowed.
P: Do ships have swimming pool and lift?
R: Only the DouroQueen and DouroCruiser ships.
P: Do cabins have private bathroom?
R: Yes, all of them.
P: Do bathrooms have hair driers?
R: Yes, in the DouroQueen and DouroCruiser. In the AltoDouro and Invicta ships they are available at the reception desk.
P: Are there triple rooms or extra beds?
R: Cabins are all double without possibility of placing an extra bed.
P: Are drinks included on the price?
P: Are there cabins with double beds?
R: Yes, just some cabins on the DouroQueen and DouroCruiser ships.
P: What is the check-in and check-out schedule?
R: Check-in may be done after 4 pm onwards, and check-out is done until 9:30 am.
P: Are there safes in the cabins?
R: Yes, on the DouroQueen and DouroCruiser. In the AltoDouro and Invicta ships safe is available at the reception.
P: What is the voltage aboard?
R: 220 V.
P: Is there internet connection aboard?
R: Yes, it is available in a wireless system and you can use for periods of 1 or 2 hours, according to the vouchers you purchase.